The Opportunity: Business Support Analyst – Order Processor
Location: Oakville, Ontario
Salary: 55-60K
Benefits: Standard Package
Tony Curtis & Associates Inc. is actively interviewing for the position of Business Support Analyst/Order Processor. Established in 1995, our client is a distinguished designer of accessories for major brands and retailers, in Canada and US. Recognized for creative development and commitment to customer service, our client continues to grow and is seeking a highly focused individual who thrives in a fast-paced, customer centric environment. If you have a minimum of 2 plus years experience in a similar role as a business support analyst/order processor, are proficient with EDI and 3LP, then we would love to discuss this opportunity with you.
Tony Curtis & Associates Inc. thanks all applicants, however, only those legally authorized to work in Canada can be considered. Additionally, time constraints do not allow for relocation out of country.
Duties & Responsibilities:
Reviewing and processing incoming Sales orders – working directly with Sales Team ensuring pricing and quantity accuracy – high degree of attention to detail.
Accepting/reviewing and approving incoming EDI Orders.
Providing Sales support via emails/virtual meetings.
Working directly with 3PL to ensure order accuracy and on time pick up/delivery and customer logistics compliance.
Issuing warehouse work orders. Proactively following up on open orders, working with sales team to resolve any claims and customer issues
Processing Customer invoicing – ensuring pricing and quantity accuracy after shipping.
Assisting with budget and weekly sales projection.
Maintain customer information database
Reviewing inventory reports and ensuring customers commitment are met – working directly with sales with inbound delays or concerns.
Process vendor invoice and payment ·
Prepare reports and assist with account analysis.
Provide administrative support including filing, answering inquiries (by both phone and email), sorting incoming and preparing outgoing mail, and providing other support as needed.
Preferred Experience:
2 plus years of experience in a similar role
EDI
NetSuite
Excel - advanced skills
Exceptional Business etiquette/Customer service centric
Willingness to learn and support the Sales Team
A high degree of focus and attention
Must be willing to work Stat holidays to accommodate US business
On-site position