Our Client is a maternity fashion boutique in downtown Toronto. Our focus is to provide a high level of service to ensure customers find maternity clothes that suit their individual lifestyle and personality. We are looking for a full-time team member with an entrepreneurial spirit and can-do-and-if-not-I’ll-learn attitude.
? Drive the development of an annual PR/marketing plan and calendar with management
? Manage regular customer communications through social media, blog and email to maintain customer retention and increase acquisition (day-to-day management of communications)
? Work with staff to generate content for website & social media
? Monitor/report on how we’re using social media, google adwords and SEO
? Ensure brand image and tone of voice is consistent through all aspects of store
? Evaluation/reporting of KPI/ROI & apply learnings across appropriate aspects of store
? High degree of intellectual curiosity and a passion to stay on top of the latest marketing trends & channels.
? Track and report all costs associated with brand management and marketing ? Proactively research marketing leads and opportunities Sales:
? Build genuine relationships with customers
? Understand the client’s unique in-store customer experience - how we offer highly individualized customer service by listening to customer, understanding their needs vs wants, and offer solutions in customer’s best interests
? Ensure a customer’s positive final impression at the cash wrap by following all company procedures
? Receiving stock and maintain inventory; ensuring store is properly stocked and merchandised
? Ensure online stock information is accurate and up-to-date
? Working with customers online and over the phone
? A team player who can also go it alone at times.
? A \"get it done\", \'no task too small\' attitude; Willingness to go above and beyond when needed.
? Intellectual honesty. You are just as likely to admit when your idea didn\'t work as when it did.
? Creative, yet strategic approaches to problem solving.
? An innovator, who is entrepreneurial in spirit. ? Love of fashion
? Enjoy the excitement of selling
? Platforms: Instagram, Facebook, Google Analytics, Mailchimp
? A sense of who we are, and what our customer comes to us to find
? An entrepreneurial spirit