Job Description

Job Code : BILCSR - Bilingual Service Representive
Location : Toronto
Starting Date : ASAP
Salary : $40k + benefits + bonus
Description :

• Manage in-bound and out-bound calls for both English and French speaking customers
• Work closely with the Sales Representative for Quebec
• Take overflow calls on behalf of other colleagues in both languages
• Build enduring relationships with customers
• Prepare and follow up on quotations
• Communicate effectively with inside and outside sales team on information requests/action required
• Assist customers with product details and pricing inquiries, and ensure any issue resolution

Skills :

• Fluently bilingual in both written and spoken English/French
• A passion for sports
• Ambitious and sales orientated, with previous sales experience an advantage
• Detail oriented with strong time-management skills to meet deadlines in a timely and accurate manner
• Intelligent self-starter with a pleasant, respectful, personality.
• Confident oral and written communications skill
• Excellent computer and keyboard skills, proficient with Microsoft office, and Salesforce/CRM experience a significant advantage
• Ability to multitask and work well under pressure in a team environment
• Interest and ability to quickly learn product knowledge and decoration applications
• Successful candidates will have, as a minimum, completed a College diploma
• Starting salary for this entry-level position is $35,000 plus benefits.


Applications

To apply, send a one page cover letter in French on why you are a strong candidate, along with your resume - resumes without a cover letter will not be considered